October 12, 2014

Zendesk at Web Wednesday Hong Kong (V90)

For our 90th social mixer on Wednesday 22nd October 2014, the topic is "excellent customer service" with a pioneer in this space, Zendesk. [Follow them on Twitter, Facebook or Google Plus].


Our guest speaker is Michael Hansen, who came to Hong Kong penniless but passionate in 2007. From here, he evangelised Zendesk, a new venture from Copenhagen that was out to "disrupt" the way companies manage customer service.

Described by his CEO as “the big-hearted, big-mouthed so called king of Denmark”, Michael will talk about his many journeys with Zendesk, from home office in Hong Kong to building global teams with a customer centric culture, and to the recent successful IPO on NYSE.

In the first day of trading, the stock leapt 27% valuing the company at close to USD 1 billion!

Michael is an IT sales veteran with more than 25 years' experience in a variety of sales and marketing roles, spanning the US, Europe, Asia, and Australia. In 2007, Michael became Zendesk's first 'employee', leaving his executive role behind to begin his entrepreneurial journey - working without a salary for his first two years.

NEW VENUE: Orange Peel, Flat A-C, 2/F, Ho Lee Comm Bldg, 38-44 D'Aguilar Street, LKF, Central. Find your way on Google Maps.

On Wednesday 22nd October, the doors open at 6:30pm and close at 9:30pm, with the talk kicking off at 7:15pm. HK$100 entrance fee, includes one complimentary drink and the chance to mix with the Asian Digerati.

Sign up on Facebook or MeetUp. Be a faithful follower and spread the word far and wide!

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